Description
Dragwyb Click to Chat is a multi-channel chat and automated support WordPress plugin designed to connect you with your website visitors. The plugin provides a floating chat widget that supports an AI chatbot alongside multiple messaging and social platforms in one interface.
The plugin features an expandable floating button that acts as a central communication hub. Whether you need an AI chatbot to answer automated inquiries, a social messenger redirect, or a direct link to your professional profiles, this plugin handles various channels simultaneously.
Live Demo
Explore live examples of the plugin in action:
🔗 Click to Chat & AI Chatbot Demo
👉 Check out our other plugin: Flipbox Addon for Elementor – Create animated 3D flip boxes for your WordPress site.
👉 Check out our other plugin: Smart Form Builder – A drag and drop form builder plugin for WordPress.
Why Use an AI Chatbot & Multi-Channel Chat Plugin?
- Deploy an AI chatbot to offer automated customer support.
- Add a floating WhatsApp or Messenger chat button to WordPress.
- Allow visitors to contact you from any page via their preferred app.
- Offer multiple communication options in a single widget.
- Provide an accessible way for users to submit inquiries.
🤖 Smart AI Chatbot Integration
The integrated AI Chatbot allows you to answer common visitor queries automatically. Visitors can chat with the AI natively on your site or switch to a social channel if they need to contact a human representative.
🚀 All-in-One Multi-Channel Widget
This widget allows you to offer your customers their preferred choice of communication. It can be used for WooCommerce stores, business portfolios, and service-based websites to capture inquiries across different channels.
💬 Versatile Social Redirect Features
The floating button supports a range of redirect options:
* Social Messaging: Direct links to popular messaging apps.
* Instant Redirects: Transition users from your site to your social chat inboxes.
* Direct Voice & Text: Integrated « Click to Call » and SMS functionality for mobile users.
* Professional Networks: Quick-access links for business and networking platforms.
External services
This plugin relies on third-party services to provide artificial intelligence capabilities and to collect optional user feedback.
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OpenAI API: Used to process natural language queries and generate responses when the OpenAI provider is selected in the settings. When a user interacts with the chatbot, their chat prompts are sent to OpenAI’s servers.
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Google Gemini API: Used to process natural language queries and generate responses when the Gemini provider is selected in the settings. When a user interacts with the chatbot, their chat prompts are sent to Google’s servers.
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Dragwyb Feedback API: Used to submit optional user feedback and diagnostic reports directly to the developers from the WordPress admin dashboard (https://feedback.dragwyb.com). Data is only sent when the site administrator explicitly submits the feedback form.
Supported Communication Channels
- AI Chatbot (Native) – Automated on-site responses.
- Social Messaging Apps – Connect via chat platforms (WhatsApp, Messenger, Telegram, etc.).
- Messenger Redirect – Links to your business chat inboxes.
- Photo & Video Socials – Direct DMs for visual social networks.
- Phone (Click to Call) – One-click dialing for voice support.
- Email & SMS – Traditional communication methods built into the widget.
- Professional & Work Networks – Links to corporate or creative profiles.
Key Features
- Integrated AI Chatbot: Enable an automated AI assistant to greet visitors and answer questions.
- Expandable Multi-Channel Widget: A floating chat widget that holds multiple icons alongside your AI bot.
- Channel Chat Widget: Includes an interactive channel chat widget complete with a customizable greeting message.
- Custom Social Redirects: Configure where each button directs your visitors.
- Smart Positioning: Choose bottom-left or bottom-right placement with custom pixel offsets.
- Device Visibility Control: Display your chat button and AI bot on mobile, desktop, or both.
- Attention-Grabbing Delay: Set a timer for the floating button to appear after page load.
- Custom Branding: Adjust colors, button sizes, and icon styles to match your theme.
Contribute
Dragwyb Click to Chat is an open-source project, and we welcome contributions from the community.
- GitHub Repository: https://github.com/dragwyb/dragwyb-click-to-chat
- Report Bugs: Please report any issues or bugs on the GitHub Issues page.
- Pull Requests: Feel free to fork the repository and submit pull requests for review.
Recommended Plugins
- 🔄 Flipbox Addon for Elementor – Design animated flip boxes and 3D cards inside Elementor.
- 🧩 Smart Form Builder – A drag and drop form builder plugin for WordPress.
Acknowledgements
Thanks to the WordPress community for continued inspiration and support.
License
This plugin is licensed under the GPLv2 or later license. See the LICENSE file for more details.
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Installation
- Upload the plugin files to the
/wp-content/plugins/dragwyb-click-to-chatdirectory, or install it through the WordPress Plugins screen. - Activate the plugin through the Plugins menu.
- Open Click to Chat from the WordPress admin menu.
- Enable your AI Chatbot, configure your preferred social chat channels, and customize the widget.
FAQ
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What is the AI Chatbot feature?
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The AI Chatbot is an automated assistant inside your chat widget. It can greet visitors and answer common queries natively on your website without requiring the user to switch apps.
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Yes. The widget is designed to be an all-in-one hub. You can feature the AI Chatbot as the primary support method while keeping social redirect buttons available in the expandable menu.
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What is a click to chat widget?
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A click to chat widget is a floating button that lets website visitors contact you via various social messaging apps, email, or phone.
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Does this plugin support multiple chat platforms?
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Yes. The plugin allows you to add several different social and contact redirect buttons in one widget.
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Does this plugin store or track user data?
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The social redirect functionality does not store cookies or collect analytics. The AI chatbot processes queries strictly to generate responses, sending the prompt data to the respective API provider as outlined in the External Services section.
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Is this plugin suitable for eCommerce?
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Yes. It can be used for businesses, online stores, agencies, and service providers looking for an omnichannel contact and automated support solution.
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Is this plugin suitable for business websites and eCommerce?
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Yes. It is ideal for businesses, online stores, agencies, freelancers, and service providers looking for an omnichannel contact and automated support solution.
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Will this plugin slow down my website?
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No. The plugin is lightweight, optimized for performance, and loads minimal assets to ensure fast page speeds.
Avis
Il n’y a aucun avis sur cette extension.
Contributeurs & développeurs
« Dragwyb Click to Chat – AI Chatbot & Social Messaging » est un logiciel libre. Les personnes suivantes ont contribué à cette extension.
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Historique des changements
1.1.2
- Added Settings import/export for Channels and AI Assistant.
- Added custom icon upload for the AI Assistant floating button.
- Added Error logs options and tab for save and display error logs on admin side.
- Tweak improve review notice styling.
1.1.1
- Added the required « External services » section for APIs.
- Added the missing composer.json file.
- Added Error log table for ai assistant.
- Updated plugin name to follow WordPress guidelines.
- Removed marketing words from the description.
1.1.0
- Major Feature: Added an integrated AI Chatbot widget for native, automated on-site support.
- Updated plugin display name to include AI chatbot capabilities and align with directory branding rules.
- UI Enhancements: Redesigned the admin dashboard to cleanly separate AI settings and social channel configurations.
- Performance: Optimized asset loading for the new chatbot interface.
- Compliance: Added External Services documentation for required APIs.
1.0.6
- Fixed WhatsApp chat redirect issue.
1.0.5
- Fixed PCP plugin reported errors.
- Added channel chat widget and greeting message support.
1.0.4
- Added feedback & review notice.
1.0.3
- SEO optimization for multi-channel social chat features.
- Improved UI for the floating contact button menu.
1.0.2
- Official public release with social redirect support.
- Added support for professional networking and SMS channels.
1.0.1
- Refactored code for asset loading and performance.
1.0.0
- Initial release.
