Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24 Décembre 2021</strong>
Last modified: 30 janvier 2022

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Recherche d’extensions

![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Cette extension **n’a pas été testée avec les3 dernières versions majeures de WordPress**.
Elle pourrait ne plus être maintenue ou supportée et peut présenter des erreurs 
de compatibilité quand elle est utilisée avec des versions récentes de WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Par [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Télécharger](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Détails](https://fr-ca.wordpress.org/plugins/helpdeskwp/#description)
 * [Avis](https://fr-ca.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Installation](https://fr-ca.wordpress.org/plugins/helpdeskwp/#installation)
 * [Développement](https://fr-ca.wordpress.org/plugins/helpdeskwp/#developers)

 [Support](https://wordpress.org/support/plugin/helpdeskwp/)

## Description

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Captures d’écran

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## Installation

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Avis

Il n’y a aucun avis sur cette extension.

## Contributeurs & développeurs

« Help Desk WP » est un logiciel libre. Les personnes suivantes ont contribué à 
cette extension.

Contributeurs

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Traduisez « Help Desk WP » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Le développement vous intéresse ?

[Parcourir le code](https://plugins.trac.wordpress.org/browser/helpdeskwp/), consulter
le [SVN dépôt](https://plugins.svn.wordpress.org/helpdeskwp/), ou s’inscrire au 
[journal de développement](https://plugins.trac.wordpress.org/log/helpdeskwp/) par
[RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Méta

 *  Version **1.2.0**
 *  Last updated **il y a 5 années**
 *  Active installations **Moins de 10**
 *  WordPress version ** 5.2 ou plus **
 *  Tested up to **5.9.18**
 *  Language
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Tags
 * [customer support](https://fr-ca.wordpress.org/plugins/tags/customer-support/)
   [helpdesk](https://fr-ca.wordpress.org/plugins/tags/helpdesk/)[support](https://fr-ca.wordpress.org/plugins/tags/support/)
   [Support Ticket](https://fr-ca.wordpress.org/plugins/tags/support-ticket/)[ticket system](https://fr-ca.wordpress.org/plugins/tags/ticket-system/)
 *  [Vue avancée](https://fr-ca.wordpress.org/plugins/helpdeskwp/advanced/)

## Notes

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Contributeurs

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Support

Quelque chose à dire ? Besoin d’aide ?

 [Voir le forum de support](https://wordpress.org/support/plugin/helpdeskwp/)