Title: Jitbit Help Desk Ticketing System for WordPress
Author: maxt3r
Published: <strong>22 octobre 2013</strong>
Last modified: 19 juin 2018

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Recherche d’extensions

Cette extension **n’a pas été testée avec les3 dernières versions majeures de WordPress**.
Elle pourrait ne plus être maintenue ou supportée et peut présenter des erreurs 
de compatibilité quand elle est utilisée avec des versions récentes de WordPress.

![](https://s.w.org/plugins/geopattern-icon/jitbit-helpdesk.svg)

# Jitbit Help Desk Ticketing System for WordPress

 Par [maxt3r](https://profiles.wordpress.org/maxt3r/)

[Télécharger](https://downloads.wordpress.org/plugin/jitbit-helpdesk.zip)

 * [Détails](https://fr-ca.wordpress.org/plugins/jitbit-helpdesk/#description)
 * [Avis](https://fr-ca.wordpress.org/plugins/jitbit-helpdesk/#reviews)
 *  [Installation](https://fr-ca.wordpress.org/plugins/jitbit-helpdesk/#installation)
 * [Développement](https://fr-ca.wordpress.org/plugins/jitbit-helpdesk/#developers)

 [Support](https://wordpress.org/support/plugin/jitbit-helpdesk/)

## Description

To use this plugin you need to register a [Jitbit Help Desk](https://www.jitbit.com/helpdesk/)
account. You can register for a free trial here: https://www.jitbit.com/hosted-helpdesk/
trial/ It takes only 10 seconds and does not require a credit card.

After the registration, you will get your own Help Desk URL (« XXX.jitbit.com »),
you will need it to make this plugin work.

Jitbit Help Desk for WordPress loads an external javascript file from Jitbit’s servers.
It will execute in your visitors browsers, but don’t worry, the only purpose of 
the plugin is to create a Help Desk widget, that displayes a feedback form popup,
where user can submit tickets to the support system.

Also please note that all communication between your WordPress site and Jitbit servers
is secured with SSL.

## Installation

 1. Upload the plugin to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to the « Jitbit Help Desk » menu and enter your full Help Desk URL like https://
    support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.

That’s it. Now you should see the Help Desk widget on the left side of every public
page of your web-site.

## FAQ

  Installation Instructions

 1. Upload the plugin to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to the « Jitbit Help Desk » menu and enter your full Help Desk URL like https://
    support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.

That’s it. Now you should see the Help Desk widget on the left side of every public
page of your web-site.

## Avis

Il n’y a aucun avis sur cette extension.

## Contributeurs & développeurs

« Jitbit Help Desk Ticketing System for WordPress » est un logiciel libre. Les personnes
suivantes ont contribué à cette extension.

Contributeurs

 *   [ maxt3r ](https://profiles.wordpress.org/maxt3r/)

[Traduisez « Jitbit Help Desk Ticketing System for WordPress » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/jitbit-helpdesk)

### Le développement vous intéresse ?

[Parcourir le code](https://plugins.trac.wordpress.org/browser/jitbit-helpdesk/),
consulter le [SVN dépôt](https://plugins.svn.wordpress.org/jitbit-helpdesk/), ou
s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/jitbit-helpdesk/)
par [RSS](https://plugins.trac.wordpress.org/log/jitbit-helpdesk/?limit=100&mode=stop_on_copy&format=rss).

## Historique des changements

#### 0.1

 * The first version

## Méta

 *  Version **0.2.1**
 *  Last updated **il y a 8 années**
 *  Active installations **10+**
 *  WordPress version ** 3.0 ou plus **
 *  Tested up to **4.9.33**
 *  Language
 * [English (US)](https://wordpress.org/plugins/jitbit-helpdesk/)
 * Tags
 * [help desk software](https://fr-ca.wordpress.org/plugins/tags/help-desk-software/)
   [helpdesk](https://fr-ca.wordpress.org/plugins/tags/helpdesk/)[widget](https://fr-ca.wordpress.org/plugins/tags/widget/)
 *  [Vue avancée](https://fr-ca.wordpress.org/plugins/jitbit-helpdesk/advanced/)

## Notes

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/jitbit-helpdesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/jitbit-helpdesk/reviews/)

## Contributeurs

 *   [ maxt3r ](https://profiles.wordpress.org/maxt3r/)

## Support

Quelque chose à dire ? Besoin d’aide ?

 [Voir le forum de support](https://wordpress.org/support/plugin/jitbit-helpdesk/)