Title: BulkGate SMS Plugin for WooCommerce
Author: BulkGate
Published: <strong>23 mai 2018</strong>
Last modified: 18 août 2026

---

Recherche d’extensions

![](https://ps.w.org/woosms-sms-module-for-woocommerce/assets/banner-772x250.jpg?
rev=2704160)

![](https://ps.w.org/woosms-sms-module-for-woocommerce/assets/icon.svg?rev=2620584)

# BulkGate SMS Plugin for WooCommerce

 Par [BulkGate](https://profiles.wordpress.org/woosms/)

[Télécharger](https://downloads.wordpress.org/plugin/woosms-sms-module-for-woocommerce.zip)

 * [Détails](https://fr-ca.wordpress.org/plugins/woosms-sms-module-for-woocommerce/#description)
 * [Avis](https://fr-ca.wordpress.org/plugins/woosms-sms-module-for-woocommerce/#reviews)
 *  [Installation](https://fr-ca.wordpress.org/plugins/woosms-sms-module-for-woocommerce/#installation)
 * [Développement](https://fr-ca.wordpress.org/plugins/woosms-sms-module-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/)

## Description

**Send SMS, Viber Business, RCS Business Messaging, and WhatsApp Business messages
from your e-shop using the BulkGate plugin for WooCommerce (former WooSMS plugin)**

 * Order status notifications for customers and admins, support for order custom
   fields (‘extra_’ prefix), and id sequence
 * Personalized and targeted bulk marketing campaigns via SMS, RCS, Viber Business,
   and WhatsApp Business with Opt-in
 * BulkWords AI assistant powered by ChatGPT (create, enhance, translate, or shorten
   your campaign messages for better performance and reach)
 * Two-way messaging with customers
 * Address book synchronization
 * Admin alerts (e.g. stock status and others)

Send SMS and Viber messages to over 200 countries and regions via [BulkGate SMS plugin for WooCommerce](https://www.bulkgate.com/en/integrations/sms-plugin-for-woocommerce/)
and create new opportunities for your business.

#### Viber for Business with the official Viber partner

**Take advantage of more personal and cost-effective communication.**
 Create a 
verified Viber business account with BulkGate and use Viber business messages alone
or with SMS when communicating with customers.

**Why use Viber business messages in your store?**

 * Viber messaging costs are approximately 50% lower than SMS costs.
 * 1 300 000 000+ users worldwide communicate via Viber.
 * Viber business messages allow you to type up to 1000 characters, and attach images,
   files, emojis, buttons, and links.
 * You do not pay for undelivered Viber messages.
 * You can automatically resend undelivered Viber messages via SMS to ensure your
   customer sees the message.
 * [Read more and ask for your business account](https://www.bulkgate.com/en/solutions/viber-for-business/)

**Why use RCS Business Messaging (RBM)?**

 * Allows you to create personalized interactions with users with a much richer 
   and more interactive experience than traditional SMS.
 * You can provide useful information such as order alerts, payment reminders, product
   news, and more up to 1000 characters.
 * You can interact with users in real-time and respond to their questions and comments.
 * RBM is an interesting option for businesses to leverage modern technology to 
   improve customer experience and increase sales.

**Why should you choose WhatsApp Business Messages?**

 * One of the most popular and used messaging apps in the world (over 2 billion 
   people) available in cca 180 countries.
 * Outbound announcements (notifications), two-step authentication, reminders, status
   updates, and marketing campaigns are just some of the messages you can send
 * Flexible and effective channel for tailored offers and individual customer service.
 * You can send personal account credentials, order updates, and provide assistance
   in a safe, one-on-one chat.
 * All WhatsApp chats are encrypted, secure enough to send sensitive information
   such as OTP
 * Offers a wide range of formats and interactive content for business messaging

#### Plugin Pricing

This WooCommerce SMS plugin is for free. You only pay for the messages you send.

**SMS**
 You only pay for the messages you send. Take a look at our [ price list](https://www.bulkgate.com/en/pricing/sms/)
to see how much SMS costs in your country and whether two-way messaging and different
sender types are supported.

**Viber business messages**
 The minimum monthly spend required by Viber is €100,
or €150 in some countries. Business messages sent above are charged according to
the actual spending rate.

Take advantage of great [ prices](https://www.bulkgate.com/en/pricing/viber) with
the official Viber partner BulkGate.

**RCS Business Messaging (RBM)**
 We currently provide RBM services within [Germany](https://www.bulkgate.com/en/pricing/rcs/de/germany/),
[the Czech Republic](https://www.bulkgate.com/en/pricing/rcs/cz/czechia/) and [Slovakia](https://www.bulkgate.com/en/pricing/rcs/sk/slovakia/).
Gradually we will extend the RBM offer to operators in other countries.

**WhatsApp Business Messages**
 BulkGate is [only an intermediary](https://www.bulkgate.com/en/pricing/whatsapp/)
for WhatsApp messages. Whatsapp Business messages are charged according to the [actual spending rate](https://help.bulkgate.com/docs/en/whatsapp-business-conversation-pricing.html#rates)
set by Meta Inc.

#### BulkGate Plugin Features

**Customer & Admin notifications**

 * Inform customers about the different stages of their order (via Viber, WhatsApp,
   RBM, and [SMS notifications.](https://www.bulkgate.com/en/solutions/sms-notifications/)
 * Create your own notification templates.
 * Notify your customers in their native language with multilingual templates.
 * Receive notifications whenever a new order is placed, or canceled, a product 
   is out of stock, or another event occurs.
 * Activate one or more admins for each notification template.
 * [ See more features.](https://www.bulkgate.com/en/integrations/woocommerce-sms-plugin-features/)

**Bulk marketing/promotional campaigns**

 * Promote your products and services via targeted and personalized [ bulk SMS](https://www.bulkgate.com/en/solutions/bulk-sms/)
   Viber, RBM and WhatsApp campaigns
 * Shorten your links with our URL shortener. Save characters to create a better
   message and get more valuable statistics
 * Use different sender ID types to send your campaigns
 * DND (Do not Disturb) solution for India and other countries (NDNC registry)
 * [ See more features.](https://www.bulkgate.com/en/integrations/woocommerce-sms-plugin-features/)

**Two-way messaging**
 Communicate directly with customers via [ 2-way SMS](https://www.bulkgate.com/en/solutions/two-way-sms/)
or Viber, WhatsApp, RBM and get their reactions or answer their questions.

**Statistics and records**

 * Check statistics to see what impact your campaigns have
 * Have a complete overview of your messaging activity
 * Browse through the history list

**API & Custom Hooks**

 * Use Simple API or Advanced API to add functions you need to your WooCommerce 
   store
 * Use custom hooks to add your own admin/customer notification to your WooCommerce
   SMS plugin

**Mobile Connect (Android only)**

Install our Android app and connect your WooCommerce e-shop with your mobile phone.
Take advantage of the cheap (or free) messages from your carrier’s mobile plan to
send SMS messages via the BulkGate SMS plugin for WooCommerce. [ Find out more info.](https://www.bulkgate.com/en/solutions/mobile-connect/)

#### POWERED BY BULKGATE

This SMS plugin for WooCommerce has been developed by the [ BulkGate multichannel platform.](https://www.bulkgate.com/en/)
It has all the functions and intuitive design that you can find in the BulkGate 
Portal.

**SMS Affiliate program**
 Are you a programmer? Earn 5% commission on every SMS
message your client sends via this SMS plugin or our other [ SMS integration,](https://www.bulkgate.com/en/integrations/)
[SMS APIs,](https://www.bulkgate.com/en/developers/sms-api/) [Web Portal](https://www.bulkgate.com/en/web-portal/),
or other [ SMS gateway](https://www.bulkgate.com/en/solutions/sms-gateway/) solution.

**Helpdesk**
 Discover all the documentation on our [helpdesk.](https://help.bulkgate.com/en/)
It gives you answers to all the questions you may have when using or installing 
the BulkGate SMS plugin for WooCommerce.

### Translations

 * Български
 * Česky
 * Dansk
 * Deutsch
 * English
 * Español
 * Eesti
 * Ελληνικά
 * Français
 * Italiano
 * Nederlands
 * Hrvatski
 * Bahasa Indonesia
 * Latviešu
 * Lietuvių
 * Magyar
 * Bahasa Melayu
 * Norsk
 * Polski
 * Português
 * Română
 * Русский
 * Slovenčina
 * Slovenščina
 * Српски / srpski
 * Suomi
 * Svenska
 * Tagalog
 * Türkçe
 * Українська
 * Tiếng Việt
 * 日本語
 * 한국어
 * العربية
 * עברית
 * 中文

## Captures d’écran

[⌊BulkGate SMS Plugin Dashboard⌉⌊BulkGate SMS Plugin Dashboard⌉[

BulkGate SMS Plugin Dashboard

[⌊Creating SMS campaign⌉⌊Creating SMS campaign⌉[

Creating SMS campaign

[⌊Admin SMS message template⌉⌊Admin SMS message template⌉[

Admin SMS message template

[⌊Customer SMS message template⌉⌊Customer SMS message template⌉[

Customer SMS message template

[⌊List of ongoing and finished SMS campaigns⌉⌊List of ongoing and finished SMS campaigns⌉[

List of ongoing and finished SMS campaigns

[⌊Campaign dashboard statistics⌉⌊Campaign dashboard statistics⌉[

Campaign dashboard statistics

## Installation

 1. Plugin upload You can:
 2.  * Search **BulkGate SMS plugin for WooCommerce** in the search engine available
       on _Plugins -> Add New_ and press _Install Now_ button
     * Upload the `woosms-sms-module-for-woocommerce` folder to `/wp-content/plugins/`
       directory via FTP
     * Upload the full ZIP file via **WordPress Admin > Plugins > Add New** and **Upload
       Plugin** with the file you downloaded with **Choose File**
 3.  a. Plugin activation
 4.  * Activate the plugin through _Plugins_ menu on WordPress Administration Panel
 5. Service registration
 6.  * Fill in the registration form, verify your phone number and accept terms & conditions
       to successfully create a BulkGate account
 7. Language option
 8.  * Click « Settings » in the main menu. Choose your language and click Save

See [installation and user guide.](https://help.bulkgate.com/docs/en/woosms-module-installation.html)

## FAQ

### Can I send SMS campaigns worldwide?

Yes. See our [SMS price list](https://www.bulkgate.com/en/pricing/sms/) to check
the SMS price for your desired country.

### Can I have two-way communication with a customer?

You can interact with your customers directly and receive their reactions through
[two-way SMS](https://www.bulkgate.com/en/solutions/two-way-sms/) and Viber. You
have to choose the correct sender ID type. However, two-way SMS may not be supported
in some countries and/or by a specific sender ID type. See our [SMS pricing.](https://www.bulkgate.com/en/pricing/sms/)

### Can I try the BulkGate plugin for free?

Yes, every new customer of this WooCommerce SMS plugin can send 10 SMS messages 
for free.

### What are credits? Do they have an expiration date?

Credits are a virtual currency in the SMS plugin. Credits don’t have any expiration
date. They disappear only when you spend them.

### How do I create an SMS campaign?

It is simple, take a look at a [video](https://help.bulkgate.com/docs/en/creating-sms-campaign.html#how-do-i-create-sms-campaign)

### How can I import contacts to my SMS campaign?

You can import contacts to your SMS campaign via [CSV/Excel,](https://help.bulkgate.com/docs/en/importing-contacts-to-campaign-via-csv-excel.html#how-do-i-import-contacts-to-campaign-via-csv-excel)
[vCard,](https://help.bulkgate.com/docs/en/importing-contacts-to-campaign-via-vcard.html#how-do-i-import-contacts-to-campaign-via-vcard)
[enter numbers manually](https://help.bulkgate.com/docs/en/importing-contacts-to-campaign-via-enter-number.html)
or via your WooCommerce store

### Can I send a text message under my company’s name?

Yes, in many countries you can use a [text sender ID](https://help.bulkgate.com/docs/en/sender-type.html#text-sender-id)
and send an SMS message under your company’s name.

### Do I have to create a BulkGate account during the installation to use the SMS plugin?

Yes. The SMS plugin for WooCommerce communicates with our BulkGate [SMS gateway.](https://www.bulkgate.com/en/solutions/sms-gateway/)
So to send SMS messages via this WooCommerce SMS plugin, there is a need to have
a BulkGate account.

## Avis

![](https://secure.gravatar.com/avatar/11ec2406ce2cfa1f0a1d4b2ca526eaa29c79b40d0f336fc33ea963fcab773115?
s=60&d=retro&r=g)

### 󠀁[No longer works with the new Woo HPOS](https://wordpress.org/support/topic/no-longer-works-with-the-new-woo-hpos/)󠁿

 [noobgopro](https://profiles.wordpress.org/noobgopro/) 1 novembre 2023 1 reply

No longer works with the new WooCommerce HPOS, many fields disappeared.

![](https://secure.gravatar.com/avatar/9549cd34da88e5df57f08de7329c8e15a42a61b03452a144514dd78b531ef985?
s=60&d=retro&r=g)

### 󠀁[SCAM – FRAUDULENT COMPANY – STAY AWAY – SMS IS NEVER DELIVERED!](https://wordpress.org/support/topic/scam-fraudulent-company-stay-away-sms-is-never-delivered/)󠁿

 [godoggiestyle](https://profiles.wordpress.org/godoggiestyle/) 14 avril 2022 2 
replies

I trusted this company for our business to send SMS to our team and customers. I
paid for their tokens and created a campaign and sent it. The test campaign said
it was sent and never arrived. The main campaign said it was sent and never arrived
to any team members or customers. I reached out to their company and they said they
would try to resolve within 48 hours. 48 hours later – NOTHING! i emailed them again
as they will always refer you to their support and never work with you in this space
to resolve issues openly so they can mark everything RESOLVED when it is really 
not resolved at all. They are building fake resolutions and ratings which I should
have taken as a red flag when they send everyone somewhere else to get help that
is never delivered. I explained to them that is they could not fix the delivery 
issue that they could just issue a refund and I would find another provider. After
72 hours they simply sent me an email back that says that the system works. I immediately
contacted Paypal to file and fraudulent service dispute. I have told them that no
ones cell phone on our team has received an SMS and neither have any customers and
their resolution was to tell me it works. This company is a SCAM and I warn any 
reputable companies to stay away. We are located in the USA. I will not recommend
this company to anyone I know in this country or abroad in other territories where
we do business. Use at your own risk.

![](https://secure.gravatar.com/avatar/d0439211fab3d229414c8223ed1805ba296f4e4439ee6b98b8931a097674b011?
s=60&d=retro&r=g)

### 󠀁[Good !!](https://wordpress.org/support/topic/good-6475/)󠁿

 [enjanvier](https://profiles.wordpress.org/enjanvier/) 25 mai 2021

Quick and efficient support intervention. The plugin does the job and does it well

![](https://secure.gravatar.com/avatar/9efb473f8d9b8fa66a516750efaa1b5cf7af94e93cbddcd8cfff7efad50efc77?
s=60&d=retro&r=g)

### 󠀁[issue send sms with own number](https://wordpress.org/support/topic/issue-send-sms-with-own-number/)󠁿

 [hwshyar](https://profiles.wordpress.org/hwshyar/) 11 janvier 2021 3 replies

I have chosen the option of my number to send sms but the sms sended with shortcode
number, please solve the problem

![](https://secure.gravatar.com/avatar/75b70522e99e164415bf853b4c1a0597748b53c145b7fabe80c9900a8589393e?
s=60&d=retro&r=g)

### 󠀁[Very useful plugin, great support](https://wordpress.org/support/topic/very-useful-plugin-great-support-10/)󠁿

 [alexp0986](https://profiles.wordpress.org/alexp0986/) 11 Décembre 2020

We have been using this plugin to connect to Bulkgate for a few weeks now and have
sent campaigns and standalone messages to user with a very high rate of delivery
and a good return. We had a small issue with a cancelled campaign, but support was
exceptional and returned the credit in a few minutes after a call and check. Also,
beware of links in messages, sometimes it reports a no-valid URL, but it works ok
on the client side. We also chose non-unicode, as it makes for a longer (160 chars)
single message body. I strongly recommend this plugin for mass messaging and good
delivery of marketing texts.

![](https://secure.gravatar.com/avatar/0e4617c4a783a5700c494428d617da6a73334c57e7b5ee99426610e2ecae35ca?
s=60&d=retro&r=g)

### 󠀁[Like this plugin alot, keeps me informed on the orders!](https://wordpress.org/support/topic/i-have-used-their-services-for-a-long-time-and-so-far-5-stars/)󠁿

 [baetensl](https://profiles.wordpress.org/baetensl/) 16 avril 2020 1 reply

I have been using woosms for a couple of months and works great.

 [ Lire les 12 avis ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/)

## Contributeurs & développeurs

« BulkGate SMS Plugin for WooCommerce » est un logiciel libre. Les personnes suivantes
ont contribué à cette extension.

Contributeurs

 *   [ BulkGate ](https://profiles.wordpress.org/woosms/)

[Traduisez « BulkGate SMS Plugin for WooCommerce » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/woosms-sms-module-for-woocommerce)

### Le développement vous intéresse ?

[Parcourir le code](https://plugins.trac.wordpress.org/browser/woosms-sms-module-for-woocommerce/),
consulter le [SVN dépôt](https://plugins.svn.wordpress.org/woosms-sms-module-for-woocommerce/),
ou s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/woosms-sms-module-for-woocommerce/)
par [RSS](https://plugins.trac.wordpress.org/log/woosms-sms-module-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Historique des changements

#### 3.0.7

 * Fix – undefined constant WP_VERSION on PHP 8+
 * WordPress 7.0 compatibility

#### 3.0.6

 * Fix bug – ConnectionCurl missing

#### 3.0.5

 * cURL implementation
 * BulkGate/plugins 1.0.1

#### 3.0.4

 * Order Payment Hook fix transaction_id type hint

#### 3.0.3

 * Broken Access Control vulnerability fix
 * OptIn Checkbox set default to off
 * Order message mutation fix values

#### 3.0.2

 * Fix asset cron init bug

#### 3.0.1

 * Bug fix https://wordpress.org/support/topic/after-update-i-cannot-view-order/

#### 3.0.0

 * Complete plugin rework – new generation
 * New asynchronous no-blocking message sender (Asset / Cron / WP Cron / Direct)
 * New design
 * New Send Message form in Order Detail
 * Marketing Opt-in
 * New AddressBook synchronization
 * Support for order custom fields (‘extra_’ prefix)
 * Support for custom order id sequence
 * Preparation for more complex automation
 * New Order page send message form
 * New Debug page
 * Order change/create notes
 * Language « From system » feature
 * Support for HPOS
 * And more new features

#### 2.1.0

 * Refactor JS load to WordPress 5.7+ methods (wp_print_script_tag, wp_print_inline_script_tag)

#### 2.0.33

 * Change name WooSMS -> BulkGate

#### 2.0.32

 * DB Maria bug fix

#### 2.0.31

 * Fix multibyte characters in SMS

#### 2.0.30

 * New design

#### 2.0.29

 * Invalidate cache

#### 2.0.28

 * Mobile Connect
 * Variables load product improve

#### 2.0.27

 * device.min.css removed
 * Unavailable server crash fix

#### 2.0.26

 * PHP 7.4 compatibility

#### 2.0.25

 * Stop send Message hook « run_woosms_hook_changeOrderStatusHook » [https://wordpress.org/support/topic/conditions-7/](https://wordpress.org/support/topic/conditions-7/)
 * Performance improve

#### 2.0.24

 * WPML plugin support https://wpml.org/ #2

#### 2.0.23

 * Widget API update

#### 2.0.22

 * Multisite proxy_link bug fix

#### 2.0.21

 * Payment complete Customer & Admin hook

#### 2.0.20

 * Order status campaign filter
 * Admin page Ajax URL bug fix

#### 2.0.19

 * Ajax Cross-origin proxy link scheme bug

#### 2.0.18

 * Customer SMS & Admin SMS bug fix from 2.0.17

#### 2.0.17

 * Connection timeout page crash bug

#### 2.0.16

 * Order detail Send SMS form bug fix – not logged module redirect

#### 2.0.15

 * WPML plugin support https://wpml.org/

#### 2.0.14

 * Send SMS form in WooCommerce Order Detail

#### 2.0.13

 * Customer email variable from order bug

#### 2.0.12

 * New invoice data page
 * Low credit alert feature
 * Synchronize bug fix

#### 2.0.11

 * Module logout bug fix
 * order_status variable fix
 * Customer/Admin SMS save visual bug fix
 * Customer/Admin SMS remember last selected mutation bug fix
 * Campaign recipients from store & variables load bug fix

#### 2.0.10

 * SMS campaign filter fix
 * Extensions support

#### 2.0.9

 * Support custom order status
 * Bug fix

#### 2.0.8

 * Sender type admin/customer SMS fix

#### 2.0.7

 * Default language mutation (Simple usage)
 * Bug fix

#### 2.0.6

 * Priority of retrieving variables in hooks
 * Menu position changed
 * Added send SMS customized action – do_action(‘woosms_send_sms’,’777777777′, ‘
   Hello ‘, array(‘var’ => ‘John’), array(‘unicode’ => true, ‘flash’ => false));
 * bug fix

#### 2.0.5

 * Username and password variables on new customer action
 * bug fix

#### 2.0

 * Next generation module

## Méta

 *  Version **3.0.7**
 *  Last updated **il y a 2 mois**
 *  Active installations **1 000+**
 *  WordPress version ** 5.7 ou plus **
 *  Tested up to **7.0.7**
 *  PHP version ** 7.4 ou plus **
 *  Language
 * [English (US)](https://wordpress.org/plugins/woosms-sms-module-for-woocommerce/)
 * Tags
 * [customer notification](https://fr-ca.wordpress.org/plugins/tags/customer-notification/)
   [order notification](https://fr-ca.wordpress.org/plugins/tags/order-notification/)
   [sms](https://fr-ca.wordpress.org/plugins/tags/sms/)[sms notifications](https://fr-ca.wordpress.org/plugins/tags/sms-notifications/)
 *  [Vue avancée](https://fr-ca.wordpress.org/plugins/woosms-sms-module-for-woocommerce/advanced/)

## Notes

 4.1 out of 5 stars.

 *  [  8 5-star reviews     ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/?filter=5)
 *  [  1 4-star review     ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/?filter=3)
 *  [  2 2-star reviews     ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/?filter=2)
 *  [  1 1-star review     ](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/)

## Contributeurs

 *   [ BulkGate ](https://profiles.wordpress.org/woosms/)

## Support

Quelque chose à dire ? Besoin d’aide ?

 [Voir le forum de support](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/)